Shipping Policy – Xinitelab
Processing & Handling Time
At Xinitelab, we prioritize fast and efficient order fulfillment. Orders are processed within 1 to 2 business days after payment confirmation.
Shipping Time & Delivery
We offer free shipping across the United States. Once your order is processed, delivery typically takes 6 to 12 business days, depending on your location.
Shipping Restrictions
Currently, we only ship within the USA. We do not offer international shipping at this time.
Order Tracking
Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the status of your delivery.
Shipping Delays
While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions, carrier delays, or peak holiday seasons may cause slight delays. If you experience any issues with your shipment, please contact our support team for assistance.
CONTACT INFORMATION
Have questions or need assistance? Our team is here to help!
Trade Name: Xinitelab
Business Number: +1 (606) 409-8564
Business Email: sales@xinitelab.com
Physical Address: 1351 Greens Pkwy #115Houston, TX 77067, USA
Business Address: 311 Cedar Ridge Dr, London, Kentucy 40744, United States
Opening Hours: Monday – Friday: 08:00 AM – 06:00 PM
We aim to respond within 24 hours on working days.